Collegiate Times

Students who sat down to work on their homework over the weekend may have noticed that those with Access Media 3 did not have Internet service.

A representative from the company said the outage was company-wide, and not just related to Blacksburg. Access Media 3 recommends users connect to the Internet directly from the wall into their computer to get the service back up and running.

Access Media 3 is a media company that is contracted out by many local apartment complexes in the area to supply Internet, cable, and phone service to its residences. Maple Ridge, Terrace View and Oakbridge Apartments are a few of the local complexes that have Access Media 3. 

This is not the first time Access Media 3 has lost service, according to junior Max Hatala who lives in Oakbridge Apartments.

Hatala’s Internet, like many others, was out of service from around 1 p.m. on Sunday, to mid-morning on Monday.

“I think these outages are ridiculous and (Access Media 3) should be embarrassed,” Hatala said. “The Internet being down is detrimental to the academic success of a serious student and I feel personally let down by my Internet service provider.”

Many apartment complexes with Access Media 3 do not let residents chose other service providers. 

A version of this article appeared in the Jan 29 issue of the Collegiate Times.