The online Hokie community was abuzz with dissent Monday morning regarding the distribution of tickets for the season-opening Alabama game. With some students lining up as early as 6 a.m. at Cassel Coliseum, anonymous users posted on Reddit and Hokie sports blog “The Key Play,” decrying the nature of the distribution.
According to a post in “The Key Play” by user deathrow821, titled “VT screws up ticketing,” distribution actually occurred at Lane Stadium, rather than Cassel Coliseum. The students who then relocated to Lane Stadium were surprised to find that the seating assignments for each ticket would not be based on the order in which the tickets were purchased, nor by the order in which students picked them up. Instead, each ticket would already have an assigned seat.
With random seating, students were no longer able to secure better seating by arriving early to the distribution, nor could they secure seating with their friends by picking up their tickets as a group.
According to the same post, VT Athletics did not send an email about the process for ticket distribution until 9:32 a.m., long after some students had gotten in line. The email stated, “seats have already been assigned, so there is no benefit to being first.”
The situation outraged the post’s author who wrote, “it’s absolutely unacceptable for them to not tell us how the whole process works. There were kids who got there at 6 and didn’t even get lower section tickets!”
More disappointment came from students’ confusion over the pre-assigned seating arrangements. Ian Seymour, a junior marketing and management major, said he thought the website stated he would be able to pick up tickets with his friends in order to sit together. He also said that the website advertised the ticket he was buying as lower-section student seating, but when he picked up his ticket yesterday, it was in a section far higher than he had anticipated.
“Its just frustrating because they tell you that they’re going to have good tickets with your friends, and it ends up being a random draw…its sort of false advertising,” Seymour said. “It’ll still be a good time, but it just adds stress to it because now we have to figure out some way to sit with each other…you don’t want to sit by yourself.”
Tweets to CT regarding the distribution:
@I_Seymour: “@CollegiateTimes told us we would have lower level seats w/ our friends, got nosebleeds by myself.”
@Notorious_TSB: “@CollegiateTimes friends that I’m going with got lower level tickets. I got stuck with upper deck.”